listen. think. talk.

listen, think, talk icons - question marks, timer and speech bubbles

Everyone will tell you they’re a strategic, analytical thinker. Really, who isn’t a motivated, results-oriented problem-solver with a passion for purpose? Our superpower? Aside from objectively being more fun—we’re highly trained and proficient question askers. 

From comprehensive strategic plans to nuanced communications tactics, we listen intently, think deeply and speak clearly.

STRATEGIC PLANNING

We hep you produce strategies that are practical and actionable.

Our team of seasoned executives can help you design a process, facilitate conversations and write a strategy.

The process is the same: listen, think, talk. The outputs are different: strategic plans, communications strategies, team audits and leadership evaluations.

S&B’s expertise is in strategic planning, training and keynotes that all revolve around asking good questions, really listening to the answers and telling better stories. It’s all about cutting through the noise to find the real insights, ideas and motivations lying beneath the surface.

Whether you need a full team, a fractional expert, or a consultant ready to step in, as needed, we can help.

RESEARCH

If you’ve got a communications project or an organizational goal that you’re grappling with, we help you see what’s hidden in plain sight.

We start by going deep into the data, whether that means interviews with your customers, employees or collaborators; or by digging into your processes and outputs, we start by looking and listening.

Using ethnographic research strategies, a coach approach and other data-driven and design thinking techniques, we can uncover behaviours and motivators  unknowable by other data collection methods. We put these findings in context to develop or refine a strategy that is not a template from somewhere else, but truly based on the needs of your organization.

TRAINING

We can tailor these to suit your organization’s needs with a half-day package or multi-day workshops. Some of our most popular training sessions:

We offer a range of training services.

Crisis and Media Training

Are you prepared for a crisis to hit your organization? In this one-day bootcamp, we take you through media training, develop custom crisis messages, and go through practice sessions for your spokespeople. Our participants leave with practical tools and critical insights into their crisis communications plans. Need help developing a full crisis plan? Ask us how we can help.

Confident and Concise: Mastering the Two Page Communications Plan 

Transform your communications approach from reactive to proactive by learning and implementing a thoughtful communications planning process that can be used for every project from a quick-turnaround social campaign to the multi-year rollout of a signature project. 

Storytelling for Persuasive Presentations

Many organizations run on slide decks. A far cry from slick TED Talk presentations, these decks have to be text-heavy decision documents and somehow also find a way to be persuasive and compelling. We help you and your team develop persuasive presentations based on the principles of storytelling.  

Polished & Poised:
Own the Room

Whether you want to be better at speaking up in meetings, briefing in the boardroom or presenting from the podium, our presentation training will give you confidence to deliver in any situation. 

We can also help with:

Communications audits

Reputation and crisis management

Stakeholder analysis and communications

Thought leadership & executive writing

Internal communications and executive prep

Launch communications & media relations

Content creation/writing & editing

Organizational strategic plans

Editorial guidelines and corporate style guides

Ethnographic research

Our clients have come from various sectors including health care, energy, government, broader public sector, not-for-profit and the private sector.